I purchased with Klarna pay in 4 instalments, but need a refund - how will that work?
MUTU offers a 90-day, 100% Money-back, value satisfaction guarantee. To request a refund you will need to write to us as set out in our terms of sale.
As soon as we have accepted your refund request, Klarna will cancel any future scheduled payments as well as refund any amounts due. Refunds shall be issued back to the debit or credit card which was originally entered at checkout.
An updated statement with an adjusted payment schedule will be sent to you by Klarna if you've received a partial refund. With a full refund, Klarna will refund any payments collected and cancel any future scheduled payments.
Note that if you receive a partial refund for your order, the credit will first be applied to your last payment instead of changing the amount due each payment.