How long will my MUTU Kit Bag take to arrive?
Delivery within the US: Parcels are sent out from within the United States, via FedEx Smart Post, or USPS if you are located in Alaska, Hawaii and the Northern Pacific Territories or have an FPO, APO or DPO Armed Forced address.
On average you will receive your kit bag within around 3-7 business days depending upon which State you live in, but please allow up to 14 business days* (excluding public holidays) for your kit bag to arrive.
Delivery within the UK: Kit Bags are sent out from within the United Kingdom via Royal Mail and you can normally expect these to arrive withing 3-7 working days (excluding bank holidays).
Delivery to Europe (non UK regions): Kit Bags are sent out from within the UK via Royal Mail who use local postal providers to complete the delivery once it arrives in your country. This is a non tracked service and on average you will receive your kit bag within around 7-14 business days; in some cases this may take up to 20 business days to arrive (excluding public holidays).
Delivery to the Rest of the World: Kit Bags are sent out from within the UK via Royal Mail who use local postal providers to complete the delivery once it arrives in your country. This is a non tracked service and on average you will receive your kit bag within around 7-14 business days; in some cases this may take up to 25 business days** (excluding public holidays).
**Coronavirus COVID-19 Updated 2 April 2020**
Due to current disruption throughout International postal systems, we have temporarily suspended deliveries to all destinations outside the UK and the USA, with effect from 2 April 2020.
Even if you are not able to buy one of our MUTU kit bags right now, you can still follow your MUTU program with items around the home! Check out our YouTube video
here for information.
If you’d like to receive an email reminder about when kitbags are available internationally again then please email hello@mutusystem.com with ‘I want a kitbag’ in the title. Thank you!
Rest of the World refers to all regions outside the United Kingdom and United States and European Union.
Got further questions about your Kit Bag delivery? Get in touch with us on hello@mutusystem.com
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